Online Downloaded/ Downloadable Products
For online downloaded products like we have a strict no refund policy. This is because once the product has been downloaded, we have no way of knowing if it has been used or not. Hence all online downloadable products are sold on 'no refund basis'.
- If the project has been started, we offer no returns.
- If the project has not started, we deduct 10% of the project value + PayPal refund fee and refund the rest. The refund is not adjusted for currency exchange fluctuations and any losses incurred on account of currency fluctuations is to be borne by the client.